Man sitting at a desk writing

The Product Journal

Perspectives, stories, and inspiration to navigate the path from clarity to impact

Articles Mike Amburn Dixon Articles Mike Amburn Dixon

How to Work with “Difficult” Team Members

We’ve all worked with people whose style, priorities, or personality seem to clash with our own. It’s tempting to label them as “difficult”, but doing so can shut down understanding before it even begins. The truth is, most friction at work isn’t about people being difficult; it’s about differences in perspectives, pressures, and communication styles. Those differences can be a source of strength if we learn how to navigate them.

Read More

About The Roadmap Journal

The Roadmap Journal is the writing companion to Thinking in Product, offering perspectives, stories, and inspiration to navigate the path from clarity to impact. Here, you’ll find thoughtful articles, curated quotes, and bite-sized insights on product management, leadership, customer support, customer success, and the evolving role of AI in today’s technology landscape.

Whether you’re a product leader shaping strategy, a customer success professional driving outcomes, or simply curious about how AI is transforming business, The Roadmap Journal delivers ideas and inspiration you can put into practice. Our mission is to help you see the patterns, hear the stories, and lead with intent in an AI-driven world.